Zeeg Help Center
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  • 🚀Getting Started
    • How to set up Zeeg in four quick steps
    • Calendar Integration
      • Google Calendar
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    • Creating your scheduling page
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    • Sharing your Zeeg scheduling link
      • Adding your scheduling link to your email signature
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  • 🗓️Managing Availability
    • Defining your available times
      • How to create an availability schedule
      • Availability hours of a scheduling page
      • Define different time zones for your Availability Schedules
    • Define event limits
    • Advanced scheduling settings
    • Single-use scheduling links
    • How to hide your scheduling page on Zeeg
    • How to manage unwanted bookings on Zeeg
    • Available times are not displayed on your appointment page?
  • Times should be blocked, but are displayed as available?
  • 🔗Integrations & automations
    • Video Conferencing
      • Google Meet
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        • How Zeeg interacts with Webex
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        • How Zeeg interacts with Zoom
        • Adding a passcode for your Zoom meetings
        • Uninstalling Zoom
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      • How to Add Zeeg Meeting Scheduling to Your Squarespace Site
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    • Customize your event confirmation page
    • Events webhooks
  • Workflows
    • How to create reminders using workflows
  • 📅Automated Scheduling
    • Hosting group events with multiple invitees
      • How to set a particular time for a group event?
    • Hosting multiuser collective events
      • Team collective events
      • Shared collective events
    • Ask questions from invitees on your scheduling page
      • Collect consent for your appointments with custom Event Questions
    • How to cancel a scheduled meeting
    • How round robin distribution works
    • How to prefill invitee information on the scheduling page
    • Storing internal invitee data with Custom Query Parameters
  • 🏢Organization
    • Define your organization
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    • Teams in Zeeg
      • Create a team in Zeeg
      • Add team members
    • Organization and Team Roles
    • How to setup SSO with Azure AD (SAML)
    • How to configure SCIM with Azure AD
    • Rooms and Resources
      • Microsoft 365 Resources and RoomLists
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Times should be blocked, but are displayed as available?

If times are shown as available on your appointment page even though they should be blocked by existing appointments, follow these steps:

  1. Check your calendar connections - Go to Calendar connections - Make sure that the correct calendar is selected for the conflict check - Check that all relevant calendars are connected

  2. check the status of your calendar appointments - In your calendar, the appointments should be marked as ‘Busy’/"Booked’ - Appointments with the status ‘Free’ or ‘Tentative’ do not block any times in Zeeg

  3. check the settings of your appointment page - Go to your appointment page and open the ‘Availability’ tab - Make sure that the correct schedule is selected - If ‘Set individual schedule’ is activated, check the set times

  4. fix synchronisation problems - Refresh your calendar connection in Zeeg - Sometimes it can take up to 15 minutes for changes in your calendar to be synchronised with Zeeg

Last updated 2 months ago