How to manage unwanted bookings on Zeeg

At Zeeg, we understand the importance of controlling your schedule and preventing unwanted bookings. We have implemented several robust measures to reduce spam and abusive booking tactics. We are committed to enhancing your experience with continuous improvements and safeguarding measures.

Our proactive measures against spam and abuse

  1. Spam reduction efforts: We've taken significant steps to reduce spam, including:

    • Suspending fraudulent accounts.

    • Preventing automated account creation.

    • Employing bot detection mechanisms during bookings.

    • Automatically blocklisting malicious email addresses.

    • Upcoming features: Invitee booking limits and enhanced blocklisting capabilities.

  2. Abuse detection and response enhancements: We are constantly evolving our tools to detect and respond to abusive behaviors effectively.

  3. Internal spam monitoring: Our internal monitoring system detects and blocks spam messages generated from Zeeg before they reach you. While it may not catch everything, it significantly reduces spam transmission.

  4. Responsive on-call teams: Our dedicated teams are always on standby to address Terms of Use violations and swiftly suspend offending accounts upon detection.

Handling unwanted events

Should an unwanted event appear on your Zeeg calendar, you can take immediate action by cancelling the event and reporting the details to us. Your feedback is crucial in helping us refine our abuse prevention strategies.

To further protect your schedule, consider the following tips for managing your Zeeg links:

  • Change your scheduling URL: Create and share a new scheduling link, replacing the previous one.

  • Control access to your main Zeeg address: If you've shared your main Zeeg address rather than a specific scheduling link, consider hiding the scheduling widget from your main Zeeg page. This way, invitees will require the specific scheduling link provided by you to access the booking page.

  • Use single-use scheduling links: For future bookings, share single-use links for specific scheduling pages. These links expire once an event is booked, preventing repeat bookings and keeping your primary scheduling URL private.

By implementing these strategies, you can significantly reduce the likelihood of unwanted bookings and maintain control over your schedule. Your peace of mind is our priority, and we're here to support you every step of the way.

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